Rather than spending too much more time fiddling I'd simply Clean Install the printer which always works, lasts longer and actually saves time:ġ) Power up the printer, if wired unplug it's USB cable from PC.Ģ) Go to Settings>Apps>Apps and Features to find and Uninstall any printer software.ģ) Use one of these methods to remove all of the old printer drivers:Ĥ) Now type Control Panel in Start Search, open CP, choose Icon View. Windows Fax & Scan is only for older device which don't have available software to do this properly. I would install the full HP software package for the printer in order to have the fullest functionality of all its features including the Fax. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.
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